The Ford Puma is a subcompact crossover SUV that was launched in 2019, and since then, its demand has been on the rise. It boasts a stylish and modern exterior design. Inside, you are pampered with luxury amenities, and connectivity is enhanced courtesy of Apple Car Play & Android Auto.
This guide covers the most commonly reported problems in the Ford Puma, symptoms, causes, and practical fixes available in Kenya.
To buy spare parts, accessories, body kits & body components, visit: Safari Shop
- Start-Stop System Failure
Symptoms
Delayed restart in traffic
Engine doesn’t switch off at stops
Inconsistencies of the system
Causes
Software glitches
Faulty sensors
Weak battery
Fixes
Update ECU/ software
Replace battery

- Timing Chain Issues
Symptoms
Loss of power
Rough idling
Rattling noise when starting the car
Increased fuel consumption
Causes
Worn tension or guide rails
Timing chain stretch
Fixes
Replace timing chain
Regular oil service

- Infotainment System Glitches
Symptoms
GPS/ navigation errors
Bluetooth connectivity issues
Freezing of the touchscreen
Causes
Software bugs
Fixes
Software update

- Air Conditioning Problems
Symptoms
Strange noises from the vents
A/C stops working in hot weather
Weak or no cooling
Causes
Blocked filters
Faulty compressor
Low refrigerant
Fixes
Replace compressor
Re-gas A/C system

- Suspension & Steering Issues
Symptoms
Poor handling
Uneven tire wear
Knocking noises when going over bumps
Car pulling to one side
Causes
Poor wheel alignment
Steering rack faults
Worn suspension components
Fixes
Repair or replace steering rack
Replace bushings
Replace shocks
Wheel alignment
READ ALSO: Ford EcoSport

Maintenance Tips For Ford Puma Owners
- Follow the service schedule
- Frequent oil changes at specified intervals (5,000-8,000 miles)
- Regular brake inspections
- Use genuine parts only
- Tires and alignment (every 20,000kms)
- After every 6 months clean the battery terminal
- Frequently check the fluid levels (power steering, coolant brake, oil)
- Go for regular diagnostic scans to detect problems at an early stage
- Scan for fault codes early when warning lights appear
We would like you to know that we sale genuine Ford Puma spare parts and body components. You can reach out to us through 0717200956 or email info@safarispares.co.ke and we will revert immediately.






