The Mercedes-Benz EQS is a fully electric luxury sedan that is equivalent to the iconic S-Class. Its futuristic design, cutting-edge technology, supreme comfort, and prestige make it stand out in a very competitive EV category that includes the Tesla Model S, BMW i7, and Lucid Air.
This guide covers the most commonly reported problems in the Mercedes-Benz EQS, symptoms, causes, and practical fixes available in Kenya.
- Infotainment & MBUX Glitches
Symptoms
Apple Car Play & Android Auto disconnecting unexpectedly
Freezing of the touchscreen
Bluetooth connectivity issues
Settings resetting randomly
Causes
Multimedia control unit glitches
Software bugs
Fixes
Software update
Restart MBUX system
Replace multimedia control module
- Charging Problems
Symptoms
Very slow charging speeds
Charging cable fails to lock into the port
Charging error messages
Causes
High-voltage contactor faults
Charging port lock mechanism failure
Faulty on-board charger
Fixes
Replace on-board charger if found faulty
Software reset of charging module
- Driver Assistant Systems (ADAS) Malfunctions
Symptoms
Adaptive cruise control switching off
False collision warning
Lane-keeping assist steering aggressively
Parking sensors triggering with no obstacle
Causes
Software calibration errors
Faulty ADAS control modules
Camera or radar misalignment
Fixes
ADAS software update
Sensor cleaning
Replace camera units or radar
- Drivetrain Software Errors
Symptoms
Sudden loss of power
Vehicle goes into limp mode
“Drive system malfunction” warning
Causes
Connector communication faults in the drive unit
Faulty drivetrain control software
Fixes
Software update
Reprogramming the drivetrain control module
READ ALSO: Mercedes-Benz EQC
Maintenance Tips For Mercedes-Benz EQS Owners
- Follow the service schedule
- Regular brake inspections
- Use genuine parts only
- Tires and alignment (every 20,000kms)
- After every 6 months clean the battery terminal
- Go for regular diagnostic scans to detect problems at an early stage
- Scan for fault codes early when warning lights appear
We would like you to know that we sale genuine Mercedes-Benz EQS spare parts and body components. You can reach out to us through 0717200956 or email info@safarispares.co.ke and we will revert immediately.
