The Mercedes-Benz EQE is an electric sedan equivalent to the fossil-fuel-powered E-Class. It continues to draw huge attention and admiration from purists who love a combination of zero-emission, style, luxury, comfort, and a quiet ride. Its combination of long-range and technology makes it ideal for city dwellers.
This guide covers the most commonly reported problems in the Mercedes-Benz EQE, symptoms, causes, and practical fixes available in Kenya.
- MBUX Infotainment System Glitches
Symptoms
Voice commands not recognized
Bluetooth connectivity issues
Freezing of the touchscreen
Causes
Faulty multimedia control unit
Software bugs
Fixes
Replace infotainment control module
Software update
System reset
- Charging System Problems
Symptoms
Slow AC charging
Charging stops midway
Vehicle refuses to charge
Causes
Faulty charging sensors
Faulty on-board charger
Software errors in charging management
Fixes
Update charging control software
Reset charging system
Replace on-board charger if found faulty
- High-Voltage Battery Cooling System Failure
Symptoms
Battery overheating warning
Charging speed drops significantly
“Cooling system fault” warning
Causes
Faulty battery chiller
Coolant leaks
Blocked cooling plates
Fixes
Recharge refrigerant system
Repair coolant leaks
Replace faulty chiller or cooling valve
- Driver Assistance & Sensor Failure
Symptoms
Parking sensors stop functioning
Lane-keep assist unavailable
Adaptive cruise control stops working
Causes
Dirty sensors
Software faults
Radar or camera sensor misalignment
Fixes
Update ADAS software
Clean sensors
Replace defective sensor modules
READ ALSO: Mercedes-Benz EQA
Maintenance Tips For Mercedes-Benz EQE Owners
- Follow the service schedule
- Regular brake inspections
- Use genuine parts only
- Tires and alignment (every 20,000kms)
- After every 6 months clean the battery terminal
- Go for regular diagnostic scans to detect problems at an early stage
- Scan for fault codes early when warning lights appear
We would like you to know that we sale genuine Mercedes-Benz EQE spare parts and body components. You can reach out to us through 0717200956 or email info@safarispares.co.ke and we will revert immediately.
